Booking Information

Making a booking

All schools and groups must book in advance. Phone (029) 2057 3546 to book. (Mon-Fri 10:00am – 2:00pm).

A typical school visit lasts around 4.5hrs. This includes 30mins for lunch.

Once a booking has been made, you will be sent confirmation via email. Please check this carefully.

Cancellation. If circumstances change, please contact the learning team immediately, so that your place can be allocated to another group.

Charges for facilitated sessions

There is a charge for curriculum focused sessions led by Museum staff. There are four different prices (excluding VAT):

  • for sessions of up to 1 hour for up to 15 pupils - £27
  • for sessions of up to 1 hour for up to 35 pupils - £42
  • for sessions of up to half a day for up to 15 pupils - £47
  • for sessions of up to half a day for up to 15 pupils - £77

If your school is recognised by the government as having more than 20% of pupils in receipt of free school meals, according to the latest figures, there will be no charge for sessions. Special Educational Needs and Pupil Referral Unit groups are also eligible for free sessions.

We will send an invoice to your school after your visit. You must still pay if you cancel later than 10am on the day before or are late on the day and miss your session. Prices exclude VAT but most schools can claim this back.

No charges for the following schools:

  • Schools in Wales with more than 20% free school meals take-up (according to latest Welsh Government figures).
  • Special Educational Needs groups.
  • Pupil Referral Units.
  • Please have the following information available when booking.

    • Name of your school / organisation
    • Address
    • Postcode
    • Phone number
    • Contact email address
    • Name of the teacher / group leader
    • Number of students
    • Age Range
    • Number of Staff
    • Number of Pupils with Special Educational Needs

    Opening Times

    Open seven days a week and most public holidays, between 10am – 5pm. Please note that the education booking line is only open from 10am – 2pm Monday – Friday.

    Health and Safety

    You will find health and safety information to help you complete your risk assessment here [PDF}.

    All groups of sixteen years or under must be supervised at all times.

    Adult/child ratios:

    • Ages 5 – 7yrs – 1 adult:6 children
    • Ages 8 – 11yrs – 1 adult:10/15 children
    • 11yrs + - 1 adult: 15/20 children

    The above ratios are suggested by the DFES. Group leaders should assess the risks and consider an appropriate safe supervision level for their group.

    The maximum number for a group visiting all sites including the Capricorn Centre is 35. The maximum for groups wishing to visit all sites other than the Capricorn Centre is 50.

    Visiting

    There is a Visitor Coach Park next to the Amphitheatre. Some of the roads and pavements in Caerleon are quite narrow and traffic can be heavy at times during the day, therefore care should be taken when moving groups between sites.

    If your party is going to be late arriving please call and notify us on 02920 573550.

    Facilities for visitors with Special Needs

    The National Roman Legion Museum makes every effort to accommodate the requirements of visitors with special needs. Please contact us in advance to clarify what provision can be made.

    Physical Impairment: Wheelchair access is possible in the Museum Gallery, Capricorn Centre and Fortress Baths. Weather permitting wheelchair access is also possible to the Amphitheatre. Please be aware that there is no wheelchair access to the barrack remains.

    Visual Impairment: The Capricorn Centre and Fortress Baths include audio presentations. A handling collection is available in the museum and the lighting level within the main Museum Gallery is very good. Please be aware that the Fortress Baths has reduced level lighting so please allow your eyes to adjust to the darkness.

    Hearing Impairment: The front desk of the Museum Gallery and the Fortress Baths are fitted with an induction loop.

    Our Access Guide is available here or by phoning 02920 573546.

    Cadw’s Access Guide is available at www.cadw.wales.gov.uk or by calling 02920 500200.

    Suitable clothing

    Most of the visit will be indoors. However please bring appropriate clothing for all types of weather. The Amphitheatre and barracks can be muddy in winter – please bring appropriate footwear. There is also little shade at these outdoor sites during sunny weather.

    On arrival

    Staff will be present at the main entrance to the Museum to welcome you. They will confirm the details of your visit and answer any questions that you may have. We will need to know the exact number of visitors in your group.

    Food and drink

    A lunchtime slot is allocated as part of the visit timetable. A suitable room within the Museum will be provided for groups to eat lunch. In fine weather lunch may be eaten in the garden. Please take all rubbish with you. Please note that no eating or drinking is allowed in the Museum Gallery.

    Toilets

    There is a unisex disabled access toilet with baby changing facilities in the Museum Gallery. There are male and female toilets in the Capricorn Centre that are suitable for children, plus a disabled toilet with baby changing facilities. For the outdoor sites there are two single cubicle public access toilets in the pavilion located next to the Amphitheatre.

    Map

    A map is available from the reception desk of the Museum.

    Space for Coats and Bags

    Groups are able to use the cloakroom situated near the main reception desk whilst working in the Museum Gallery. There is also a space for coats and bags within the Capricorn Centre.

    Photography

    Visitors are permitted to take photographs for personal use throughout the course of the visit.

    Mobile phones

    As a courtesy to other visitors, please do not use your mobile phone when in the Galleries.

    Museum Shop

    The shop sells a wide range of products such as small toys, books and postcards. Please help with supervision by ensuring that no more than 6 children.

    Museum guidelines

    We ask that all children and young people under the age of 16 be supervised at all times.

    Smoking is not allowed in any of the buildings.

    Preview Visits

    These are available for teachers or group leaders wishing to familiarise themselves with the Museum. Please telephone to make arrangements before-hand if you wish to speak to a member of the Learning team on the day of your preview visit.

    First Aid and Medical Needs

    If First Aid attention is needed please contact one of the Museum Assistants or facilitators, who will then summon a trained member of staff.

    Group leaders should contact the Education team if any member of the group has any specific medical needs.

    Fire

    An alarm will sound in the event of a fire. On hearing the alarm your group should evacuate the building by following the signs to the nearest fire exit. You will receive instructions from members of staff.

    Lost Children

    Please note that the visit will take place in more than one site so great care should be taken to keep the group together. Please advise children separated from their group to inform a member of staff if they are lost. Should a group leader become aware that one if their group is missing, they should inform a member of staff who will take appropriate action.

    Information

    Map

    Caerleon
    Open 10am–5pm Monday–Saturday, 2pm–5pm Sunday

    Learning department:
    (029) 2057 3546

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