Booking and Cancelling
All visits must be booked in advance. Cancellations received later than 10am on the day before a booking and groups that are late on the day and miss their session must still pay the full session price. If you cancel or amend your booking you may be charged a £25 admin fee. Please contact the learning team as early as possible if your circumstances change so that your place can be allocated to another group.
Please have the following information available when booking
- Name of your school / organisation
- Phone number
- Contact email address
- Name of the teacher / group leader
- Number of students
- Age Range
- Number of Staff
- Which museum-led activities you would like to book?
- Do you want to focus on any particular theme or topic?
- Do you want to book a space for lunch?
Easter – October: 10:00am – 5:00pm, daily.
November – Easter: - 10:00am – 4:00pm, closed Saturdays.
Health and Safety
You will find health and safety information to help you complete your risk assessment here.
All groups of sixteen years or under must be supervised at all times.
- Under 7’s - 1 teacher for every 5 children.
- Primary – 1 leader for every 10 children.
- Secondary – 1 leader for every 15 children.
Ample free parking for coaches. Located within the Padarn Country Park, Llanberis.
There is unaccompanied wheelchair access to most parts of the museum along slate paving and paths covered in slate chippings. Due to the nature of the museum, some areas may need extra assistance.
Disabled toilet available in Caffi’r Fountain.
Visitors will be outdoors for a lot of their time at the Museum, so please bring appropriate clothing for all types of weather.
The group leader should register at the shop. The Musuem staff there will confirm the details of your visit and answer any questions that you may have. We will need to know the exact number of visitors in your group.
Groups should remain on the bus until the group leader has signed in – if possible.
Food and drink
Under cover: There are two separate rooms available (Elidir and Elidir Fach) for groups to have their packed lunches. Slots should be booked in advance.
Out-door: There are outdoor picnic areas available (some covered) Please ask a Museum Assistant for directions. Picnic area also available in Padarn Park.
Cafe: Contact Caffi’r Ffowntan in advance to book packed lunches. Tel: (029) 2057 3715
There are toilets available in the café. A toilet block is also situated in the car park of Padarn Park.
Changing Places Unit
A 'Changing Places Unit' is available at the café.
A site map is available from the shop.
Space for Coats and Bags
Please ask a Museum member of staff for suitable spaces to keep coats and bags.
As a courtesy to other visitors, please do not use your mobile phone when participating in group activities.
The shop sells a wide range of products such as small toys, books and postcards. Please help with supervision by ensuring that small numbers visit at any one time.
We ask that all children and young people under the age of 16 be supervised at all times.
Visitors must not:
- enter areas which are not open to the public
- behave in an unruly manor
- climb onto any machinery on the premises
Smoking is not allowed on site.
Dogs are allowed on site but not in the houses and must be kept on a lead at all times. Purpose made bags are available in the shop so that owners can clean up after their dogs.
These are available for teachers or group leaders wishing to familiarise themselves with the Museum. Please telephone to make arrangements before-hand if you wish to speak to a member of the Learning team on the day of your preview visit.
If First Aid attention is needed please contact one of the Museum Assistants, who will then summon a trained member of staff.
Prior to their visit, please advice children separated from their group to inform a Museum member of staff if they are lost. A Museum Assistant will then locate one of the group leaders.
Should a group leader become aware that a group member is missing, they should inform a Museum member of staff who will take appropriate action.
Any other Emergency
In the event of any other emergency please contact a Museum Assistant.