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FAQs

What types of volunteering opportunities do you offer at Amgueddfa Cymru — National Museum Wales?

Volunteers can get involved in a range of activities. From getting stuck in at the gardens in St Fagans National History Museum, working behind the scenes on our collections, working in our galleries face-to-face with our visitors, or leading guided tours of our art and archaeology galleries.

How do I find out about new volunteering opportunities?

All our volunteering opportunities are posted on this website, so please keep checking this page for our latest opportunities. You can also sign up to our volunteering e-mail alert system, and you will be sent details of all our volunteering opportunities as they arise.

How do I get involved?

If you like the look of a volunteering role, please take the time to read the role description so you can think carefully if you are able to meet the requirements and commitments for the role. If you would like to apply, please complete the volunteering application form. Volunteering roles are open to an application process and applicants may be invited to an informal chat as part of the selection process.

How much time must I give and is there a minimum commitment?

The role description will stipulate the time commitment required for that project. Most of our opportunities are flexible and we will try and work around your availability.

For some projects, particularly those working front-of-house, we may specify in the role description set days and times for volunteering. In terms of commitment, for most opportunities we won't ask you to commit to the role for a specified period, however, for some roles where volunteers undergo a training programme, we may ask you to commit to the role for a period of time.

What skills and experience do you ask for?

The role description will specify the essential requirements for each role, but in most cases, enthusiasm and a passion for the subject are more important than experience or qualifications.

Will I be paid?

Museum volunteers are able to claim reasonable, pre agreed, out of pocket expenses as follows:

  • Actual public transport costs (with receipts) up to £15.00 for a single
  • If travelling by car, mileage of 22p per mile with free on-site parking

I am receiving welfare benefits. Can I still volunteer?

Yes, but you must inform your benefits advisor that you are volunteering. There is no limit to the amount of time you can volunteer, as long as you are actively seeking paid employment, available to attend job interviews and can start a job at one week's notice.

Do you accept volunteers from abroad?

Yes. If you are from the EU (apart from Bulgaria and Romania) there are no restrictions on volunteering. If you are from outside the EU or Bulgaria and Romania, you must provide evidence of the correct visa allowing you to volunteer.

Will I have to undergo a police check?

This depends on the volunteering role and will be stipulated in the role description. Any volunteering role involving contact with children and vulnerable adults will be police checked. Some other roles may also require a police check.

Are there any age limits?

We only accept volunteers aged 18 or over. We have a separate work experience programme for the under 18s.