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National Wool Museum

Access Guide National Wool Museum

Advice for disabled visitors

Audio Version

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Physical Mobility

  • There are 4 designated disabled parking bays located in the carpark, before crossing the bridge.
  • Buses and coaches are requested to deposit passengers at the entrance on the road.
  • From the car park there are flat paved routes into the museum which can easily be used by all visitors. However, please note that there is a downward slope from the road to the museum entrance and that there is a grassed expanse between the overflow carpark and the entrance.
  • Two wheelchairs are available on request in the shop. The chairs are allocated on a first come first served basis and cannot be pre-booked, although any advanced requests will be considered.
  • Seating is available at various locations throughout the museum. Please ask any member of staff if you require seating at any other location.
  • There is a lift to the first floor in the main building.
  • A stair lift is available in the Weaving Shed to view Melin Teifi at work.

Hearing Impaired

  • The galleries and exhibits have a good standard of written material to support the collections.
  • Vvisual interpretation of the main exhibition theme is clearly displayed.

Visually Impaired

  • A number of museum displays have audio interpretation and there is use of ambient sound in some galleries.
  • Some of the galleries have low light levels for conservation reasons, but walkways and text panels are clearly illuminated.

Learning Difficulties

  • Groups and individuals are welcome and activities are available if pre-booked.

Facilities

  • The museum's café and shop are accessible to wheelchair users.
  • Toilet facilities for the disabled are located off the main reception building and in the Resource and Collections Centre.
  • Baby changing facilities are provided in the ladies toilet in the museum.

Dogs

  • Aid dogs are welcomed into all areas of the site.
  • Water bowls are available on request from the café.
  • All dogs must leave the premises to relieve themselves. Staff will advise on request.

For historic reasons many of our museums are not totally accessible to all our visitors. We are continually striving to improve the situation where ever possible. If you have any helpful suggestions please let a member of staff know or write to: -

Elizabeth Power, Access & Diversity Officer, National Museums & Galleries of Wales Cathays Park, Cardiff CF10 3NP

Information

Dre-fach Felindre
April–September: 10am–5pm, daily; October–March: 10am to 5pm, Tues–Sat

Phone:
(029) 2057 3070

Switchboard (standard rate): 0300 111 2 333

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